Thinking of Cancelling Your Membership?

No Problem! The Viral Marketing Stars® team is happy to assist and cancel your membership. That said, we're really sorry to see you go. Any chance we could win you back?

Book a 15 Minute With Jamie (Customer Care & Operations) 

Maybe you haven't had the chance to use the membership or are feeling overwhelmed! This feeling is incredibly common for entrepreneurs. We always have so much to juggle, sometimes all we need is a helping hand. Book a call with our team and we'll walk you through the easiest, least time consuming way to grow your business leveraging the $25,000+ worth of tools and templates in the Viral Content Club®! 

Book a 15 Minute Strategy Call With Jamie (Instagram Expert)

Maybe you haven't had the chance to use the membership or are feeling overwhelmed! This feeling is incredibly common for entrepreneurs. We always have so much to juggle, sometimes all we need is a helping hand. Book a call with our team and we'll walk you through the easiest, least time consuming way to grow your business leveraging the $25,000+ worth of tools and templates in the Viral Content Club®!

Any chance we can win you back?

If you're on the fence about whether or not you'd like to cancel your membership, here are a few common questions / concerns with out most transparent answers.

I cannot afford the next membership payment

We'd love to help you stay in the membership, especially because you get to keep your current membership rate.
  1. If you're currently on annual subscription, we can offer a monthly or quarterly subscription option to help you spread the payments!
  2. You can opt in for a one-time 30 day FREE pause! This will give you a month break from the membership payment and will allow you to come back and keep your current rate!
If you'd like any of these options, either click this link to book a call with our team or drop a quick email to hello@viralmarketingstars.com (or use the CHAT button on this page).

I didn't use the membership enough to justify another payment

I totally hear you! Chances are it's not because you didn't want to use it. You joined The Viral Content Club® with the best of intentions and life got in the way.

What happened in the past probably wasn't your fault, nor is it an indicator of what's going to happen in the future.
We'd love to have you stay so you can keep your current membership rate and show you how to make the most of the Club with at least 10x ROI on your investment!

Here are a few options you can take advantage of right now! 

  1. Book a 15 min call with Jamie from the Viral Marketing Stars® team and get a personalized plan for leveraging the membership for your business - book here
  2. Opt-in for a one-time 30 day FREE pause. This will give you a month break from the membership payment and will allow you to come back and keep your current membership rate! 
  3. If you know you don't want to renew for another year but aren't ready to leave, you can opt-in to pay monthly / quarterly and spread your payments instead! 

If you'd like any of these options, either click the link to book a call with our team or use the CHAT button on this page (you can also email hello@viralmarketingstars.com)

I just don't have the time to use it and need to hand it to a VA

If you have a virtual assistant working with you and you want to delegate the marketing / templates creation process to them, The Viral Content Club® can help you do it more efficiently. 

  1. If your virtual assistant has to create marketing materials and templates from scratch - you'll most likely end up paying more VA fees in total than your Club membership subscription. 
  2. If your virtual assistant creates marketing materials using Canva's native templates - you end up using the same exact templates that over 5 million Canva accounts are using. By using the Club marketing templates, not only will your brand will stand out from your competition, but the templates your brand uses are optimized for virality and sales (and not just aesthetics). 
  3. If your team doesn't have the social media marketing expertise, The Viral Content Club® manual can help them create powerful content, without having to go through rigorous training! Think of the Club as a social media trainer in your pocket for you and your team! 

You are welcome to share your login details of the membership with your team and let them take over the use of the membership for the benefit of your brand. 

I am overwhelmed and don't know where to start

We can totally help you with that! You just have to find out what's the best style for you to use the membership and start one collection at a time! Book a call with Jamie and he'll help you create a customized plan to bust overwhelm and enter your most productive content creation stage!

A few tips to remove overwhelm today: 

  1. Download the latest collection (released on the 1st of the current month) - and aim to create 5 social media posts for this week! Then repeat the same process once a week until you've ran out of ideas from the collection! Once you get the hang of it, start exploring other collections and look out for the new releases every month! 
  2. If you know what you want to create, use the VCC Library - vcclibrary.com. It will help you find exactly what you're looking for without getting lost or wasting time! 
  3. Use the PDF manual to save time on thinking or coming up with ideas! Every single template provides you with template ideas, caption ideas and niche-specific ideas you can apply instantly! 

The templates aren't really my style

I often find that members who have this experience haven't seen the $25,000 worth of templates available in the membership - from social media templates, to social media banners, to Notion workflows, Zoom backgrounds and more! 

For example, did you know we have content workflows to help you organize your entire content library? 

Or that we have PDF templates to help you create your next lead magnet, workbook, planner, journal or one page speaker sheet? 

Or that we have facebook ad templates and social media banner templates for Facebook, LinkedIn, YouTube and Twitter? 

Check out the vcclibrary.com to explore the full range of templates and bonuses that are available in The Viral Content Club®! 

Remember, all of our templates are fully customizable with your brand style. Check out #viralmarketingstars on Instagram to see thousands of customers using our templates in wildly different styles. 

If you'd love some help making our templates in your brand style, book a call with Jamie from team Viral Marketing Stars® who give you personalized suggestion.

I just don't want to automatically renew, it's not that I'm sure I want to leave

I totally get it! Surprise annual renewals are no fun! That's why we created a reminder system which sends you not only a 30 day renewal reminder but also a 7 day reminder of renewal via email! 

If you're worried that you'll get charged by surprise and then you'll be stuck for another year, here's a little insight of our renewal policy. If your membership automatically renews and you email us within 7 days of the renewal payment telling us you don't want to stay for another year, we'll usually provide you with a refund of your last payment! Our team is very responsive and aims to answer within 1-2 business days! 

I am struggling with using Canva

If you're brand new to Canva, it can be quite overwhelming to navigate! That's why we provide an abundance of trainings and Canva tips inside our Facebook community. If you're not a member yet, you can join at https://www.facebook.com/groups/viralcontentclub

Not techy yourself? Book a call with Jamie from team Viral Marketing Stars® who will personally show you how to navigate and organize your Canva to remove overwhelm and supercharge your productivity!

I am a quarterly / monthly member and I need more templates!

If you always find yourself needing to look for more templates to create your monthly content, you can upgrade to our annual membership and get access to over 20 months worth of templates, or consider downloading our one-off template packs: 

  1. Upgrade to the annual membership and unlock unlimited access to $25,000 worth of templates and tools. 
  2. The Viral Content Templates™ - Variety pack of 100 Canva templates for entrepreneurs (not included in The Viral Content Club® collections)
  3. 5 Minute Reels Toolkit - Variety pack of 100 Reel templates for entrepreneurs (not included in The Viral Content Club® collections)

Honestly, I am not sure! What options have you got for me?

We totally respect whatever decision you make and believe in doing what's best for you! 

If you are on the fence, here are 3 reasons to consider for staying in the membership: 

  1. You get to keep your current membership rate, no matter how much we increase the price. That means whatever you paid your previous year, is the same rate you will renew your membership at! We've invested over $25,000 creating the marketing assets in the Club so you do not have to! 
  2. Getting ROI from The Viral Content Club® is straightforward! Chances are getting ONE client would be more than enough pay for your membership (if not pay for years of your fees). Book a call with our team to find out exactly how we would do it if we were in your shoes. 
  3. If you spend even 10 minutes per day thinking about what to post, you're wasting 60 hours per year! The Viral Content Club® saves you 60 hours of thinking per year. How much is 1 hour worth to you? $50, $100, $200? Do the math and you'll know if it's worth you staying for another year. 
  4. You want to stay but you're not sure if you'll use it? Book a call with our team and we'll help you make sure you do!
  5. And finally, if you'd like a break from paying your membership fee, you can request a 30 day pause or you can turn your annual membership fee into a monthly / quarterly fee instead to help you spread the payments. 

Whatever you decide, we're here for you and dedicated to helping you Make Your Message Famous®! 

Got any questions? Use the CHAT button on this page or email hello@viralmarketingstars.com.

IMPORTANT: By requesting to cancel your membership, you will still remain active until the end of your subscription period. After your subscription period has ended, your Viral Content Club® membership will be deactivated and you will be removed from the Facebook Group.

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