Thinking of Cancelling Your Membership?

No Problem! The Viral Marketing Stars® team is happy to assist and cancel your membership.
That said, we're really sorry to see you go. Any chance we could win you back?

Book a 15 Minute Strategy Call With Jamie (Instagram Expert)

Maybe you're perfectly happy with 20k Nation but you're looking for a different level of support. 

Or maybe you crave more personal support and customized advice.

If that's you, let's jump on a FREE strategy call and see what the best next move is for your business and whether or not we are a good fit to work together on achieving the next level of success for you.  

Book a 15 Minute Strategy Call With
Jamie (Instagram Expert)

Maybe you're perfectly happy with 20k Nation but you're looking for a different level of support. 

Or maybe you crave more personal support and customized advice.

If that's you, let's jump on a FREE strategy call and see what the best next move is for your business and whether or not we are a good fit to work together on achieving the next level of success for you.  

Common Reasons For Canceling

We have listed common reasons that come up for having to cancel The Viral Content Club® membership. Hopefully, we can help provide you with a reason to stay.

I Can No Longer Afford The Membership

How can I use the templates for a cash injection into my business?

You can use our 5C system to schedule content out throughout the week that nurtures your current audience and engages them to want to buy something from you.

For Example: Using our 9:16 sized templates from the collection to ask a question using Instagram or Facebooks story poll feature with a yes or no response. You would take the people who respond yes and direct them to the next action which can be buying something or signing up for a freebie, etc.

Alternatively you can create templates for your current existing products with our conversion product templates that can get your following to take action on joining your program, product, etc.

How are others using the templates to make sales?

When the 5Cs are understood and put into action, content is posted in a way that has a purpose and guides the following to take x action. Think about it this way. If you create content that attracts people to like and follow you, there is a strong chance they will not be entirely ready to buy something from you yet or to take a next step like signing up for x training, etc. You have to first show them the reason why and what can happen when using our templates for Nurturing which are Connection and Credibility templates. The big focus is on proving why someone should buy from you and finding ways to get them to connect further with you before they make a sale. This can be done with a combination of your post feed which acts as your base content on the social media page. From there you focus on your stories for showing a more in depth look at a topic or behind the scenes. You use poll stickers in stories to figure out specific details about your audience and from there you can find people who want to buy or are not interested just yet. There is so much you can do and this is just one example of how this can be done.

What’s the best way to get my ROI from the Viral Content Club?

You want to actively add each collection to your Canva monthly and find the templates that look easiest to work with. As long as you are posting regularly (every 1-2 days) and sharing content that follows our 5C system, you are going to be able to engage more people to find you, which gives you the ability to nurture them into wanting to buy or sign up for something from you. This is a repeatable process.

What can I do to help my business make cash flow using the collections?

Remember, your social media is a place where you share a message about your ideas, opinions and service/products you sell. As long as you are posting and continually following a process to get your message out to your audience, you’ll be able to attract more people into your products over time. Once you get the hang of this, it becomes a rinse and repeat type of process.

One thing I emphasize is getting your content scheduled ahead of time, so that you can engage via the comments and stories, so that you can speak directly with your audience to know what they want and to help prompt them to eventually want to purchase from you.

Example: You are a health and wellness supplement brand. You post on social media daily with info regarding your products or about certain vitamins/mineral benefits. You then share those posts to your stories and write deeper write ups about your day to day experiences or a step by step process you follow, behind the scenes of your routine, etc. From there you then show reasons why people following you will want to buy X from you to solve Y.

I Need Help To Make Use Of The Templates

How can I give the templates to a VA to do for me?

If you have a Virtual Assistant working with you and you want to delegate the template creation/scheduling process to them. You can provide them with access to your template account with us, to then use with your Canva.com account. As long as they are creating for you and your brand via the license terms and agreements, then they can create on your behalf to save you time.

My best suggestion for having a VA work with our templates is providing them with a breakdown of how to use the product through our help center + tutorials and from there, making sure they know how to use adjust our templates to match your brand via your fonts, colors, logo and other required elements that you use.

Everything else from adding/removing elements to the templates and updating them with your own content is something you can provide them for when they create for you!

I keep forgetting to use my templates. What are some strategies other people use to remember to use them?

One strategy you can do is by adding our events to your calendar (These automatically update with new events). Every month we do a collection reveal for our new collection drops which go over the material and we also do a pomodoro session for creating with the templates. We also answer questions, etc.

If I was in a position where I forgot to use the collections/templates, I would first address when and how I create content for my social media and make reminders (written or virtual) on when to create using them.

One thing that you can do is put an hour aside to go through all of our collections to find 5-10 templates that you like and then work only on those so you can get them scheduled to be posted throughout the month.

Is there a way to get a reminder when new collections are released?

Yes, you can add our events to your calendar by clicking here. It adds our monthly collection drops for the first of the month. You are also subscribed to our emails for The Viral Content Club® which include our emails closing out each collection and the release of the new one each month. So make sure to check your email for that.

I can’t figure out how to use my collections. Is there anything I should know that will make it easier?

We have articles that break down how to add the collections to your Canva account. You can read this one (video included) that covers how to add all of our collections in 10 minutes to your account and how to organize them after them being added.

Use the article reference How to add all the VCC collections to Canva from above

The Number Of Templates Overwhelms Me

There are so many templates. Where do I start?

Our best suggestion is to start with one collection and find the templates you like the most to start with. Do not over complicate this process. We have released over 15 collections and if you’re an annual member, this can be overwhelming at times since there is SO much to use.

Have no fear, the process of just starting with the ones you like and working on those is the easiest way to start using our collection templates. Once you get the hang of this, move on from here to adding and exploring other collections.

How can I find a template that I’m looking for?

If you are trying to locate a specific type of template, you can access our templates library. Here you can look through all templates and bonuses from our collections to find what you need in more detail.

We recorded a video on how to access and use the templates library here.

I need more templates. What are my options?

We have multiple add-on products that offer additional templates.

You can checkout our Viral Content Templates™ product here.

On the checkout we have our IG Story Boosters that also comes with our Hashtag Mastery Workshop at a 50% discount on both for $29.99. This is an order bump.

How can I tweak the templates to create more varieties and styles of templates?

Push them to a workshop or video from Jamie that goes over this via articles or workshops in the Facebook Group.

How can I tweak the templates to create more varieties and styles of templates?

Push them to a workshop or video from Jamie that goes over this via articles or workshops in the Facebook Group.

I have a quarterly membership and I think I forgot to download some collections. How can I get the ones that I’m missing?

If you want to gain access to a previous collection you once had access to, we have a backup download link to the PDF manual that can be found in the collection drop emails that are sent on the first of each month. If you cannot locate this email, please email us at hello@viralmarketingstars.com and we can further assist you.

Other Questions That Might Help

I’m thinking about closing my business, but want to give it one last go. How can I use the templates to see if I can make this work?

The best thing to do is to prepare and put together content for 30+ days and post for 90 days consistently. The focus is to post content that reflects you and your brand, message, process(s), etc. From here you want to truly do all you can to get to know your audience/followers to then get a sense as to if you can sell them something that you offer. From here, you use stories on IG/FB with polls to get them interested and in the know. You then push your offer/service and see how many buy/signup.

We teach more about this process in our other product called The Viral Bundles System®.

If I cancel my membership, do I lose access to my collections I paid for?

When you cancel your membership with us, you lose access to the membership area which also includes our templates library. You also lose access to our Facebook Group for The Viral Content Club®.

Every month, you will have received emails from us when we dropped new collections with backup links in the footer that go straight to our PDF manual for said collection(s).

By canceling you lose access to our Facebook Group community, Templates Library and access to the membership with additional videos/trainings.

IMPORTANT: By requesting to cancel your membership, you will still remain active until the end of your subscription period. After your subscription period has ended, your Viral Content Club® membership will be deactivated and you will be removed from the Facebook Group.

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